FAQ

  • What is included in my stay at Golden Bay Holiday Village?

    Your stay includes everything you need for a comfortable self-catering holiday in Westward Ho!. Each chalet, apartment, and seafront home comes fully equipped with kitchen essentials, free Wi-Fi, heating, and bed linen — plus access to our on-site launderette and parking.


  • Are your properties self-catering?

    Yes, all our chalets, apartments, and seafront holiday homes are fully self-catering. Each property includes a well-equipped kitchen with everything you need to enjoy relaxed meals during your stay in Westward Ho!, North Devon.

  • Do you offer short breaks or weekend stays?

    Yes, we offer short breaks and weekend stays throughout much of the year. Whether you’re planning a quick seaside escape or a longer self-catering holiday in Westward Ho!, you’ll find flexible options to suit your plans.

  • How do I book a holiday at Golden Bay Holiday Village?

    Booking is easy — simply use our online booking system to view availability and prices, or contact our friendly team by phone or email. We’re happy to help you choose the perfect holiday chalet or seafront apartment in Westward Ho!.

  • What time is check-in and check-out?

    Check-in is from 4:00 PM, and check-out is by 10:00 AM. If you’d like to request early check-in or late check-out, please contact us before your arrival, and we’ll do our best to accommodate your plans.

  • Can I request early check-in or late check-out?

    Yes, early check-in or late check-out can sometimes be arranged, depending on availability. Please contact our team in advance, and we’ll do our best to make your stay in Westward Ho! even more convenient.

  • Is there parking available on site?

    Yes, we offer free on-site parking for guests, all unallocated with up to two vehicles per property. The Lighthouse View Holiday Homes and Seafront Apartments 73/74 have parking right outside.

  • Can I have my food shopping delivered?

    Yes, you can! Most major supermarkets — including Tesco, Sainsbury’s, Asda, and Morrisons — deliver directly to Golden Bay Holiday Village in Westward Ho!, so you can enjoy a fully stocked kitchen on arrival. Simply use our site address when ordering and include your property name or number to make delivery easy.

  • Are linen and towels provided?

    Yes, all our properties come with freshly laundered bed linen and (towels in luxury properties only) for use inside your accommodation. We just ask that you bring your own beach towels for days out along the North Devon coast.

  • Do you have dog-friendly properties?


    Yes, we offer a handful of dog-friendly properties, and you’ll find plenty of lovely walking spots nearby — from open green spaces to dog-friendly stretches of Westward Ho! beach.

    To keep the park peaceful for everyone, the rest of our site is dog-free, and there isn’t a dedicated dog exercise area on the grounds.

  • Are dogs allowed on Westward Ho! beach?

    Yes, parts of Westward Ho! beach are dog-friendly all year round, with seasonal restrictions in certain areas. It’s the perfect place for long coastal walks and seaside adventures with your four-legged friends.

  • Are your properties suitable for families with children?

    Absolutely! Our family-friendly holiday accommodation by the sea is ideal for guests of all ages. We’re within walking distance of two great play parks, and cots and highchairs are available on request, plus beach toys and buckets can be borrowed from our launderette.

  • Do you provide travel cots or highchairs

    Yes, we can provide travel cots and highchairs on request, free of charge. Just let us know when booking your family holiday in Westward Ho!, and we’ll ensure everything is ready for your arrival.

  • How close is Golden Bay Holiday Village to Westward Ho! beach?

    We’re just a two-minute walk from Westward Ho! beach, making us the perfect choice for seaside holidays in North Devon. Step out of your chalet or apartment and enjoy miles of golden sand, coastal views, and safe swimming areas.

  • What are the best things to do in Westward Ho! and North Devon?

    From surfing, beach walks, and coastal hikes to exploring nearby Appledore, Instow, Clovelly, and Bideford, there’s something for everyone. Families can enjoy top North Devon attractions like The Big Sheep and The Milky Way, both just a short drive away.

  • Are there restaurants or shops within walking distance?

    Yes, Westward Ho! village is just a short stroll away, offering independent restaurants, cafés, pubs, and shops. Everything you need for a relaxed self-catering holiday by the sea is right on your doorstep at Golden Bay Holiday Village.

  • Is public transport available nearby?

    Yes, public transport is easily accessible from Golden Bay Holiday Village. Regular bus services run from Westward Ho! to Bideford, Appledore, and Barnstaple, making it simple to explore the North Devon coast without a car. Taxis and local car hire options are also available nearby.

  • Where can we go for walks from the park?

    There are plenty of beautiful walks right from the park! Step onto the South West Coast Path for stunning sea views, explore Northam Burrows Country Park, or take scenic strolls to Appledore, Instow, or Bideford — all showcasing the best of North Devon’s coastline.

  • What facilities are available on site?

    Check in is from 4pm and checkout is by 10am on your day of departure. Please get in touch if you will be arriving after 5pm.

  • Do you have Wi-Fi in all properties?

    Yes, all our chalets, apartments, and seafront houses include free Wi-Fi, so you can stay connected during your holiday in Westward Ho! — perfect for streaming, planning days out, or sharing your seaside memories.

  • Is there a laundry room or washing machine available?

    Yes, we have an on-site launderette for guest use, equipped with washing machines and dryers. It’s perfect for longer stays or freshening up after days on the Westward Ho! beach.

  • Do any properties have sea views?

    Yes, several of our seafront chalets and holiday homes offer beautiful sea views across Westward Ho! Bay. Wake up to the sound of the waves and enjoy unforgettable coastal sunsets right from your accommodation.

  • Do you have accessible accommodation?

    Yes, we offer accessible holiday homes in Devon, with selected chalets designed for easier access and single-level living. Please contact our friendly team to discuss your requirements before booking.

  • What is your booking deposit policy?

    A deposit of £50 per week is required at the time of booking to secure your stay at Golden Bay Holiday Village, with the remaining balance due 58 days before arrival. Full details are shown during the booking process.

  • What payment methods do you accept?

    We accept major debit and credit cards for secure, easy booking. All payments are handled safely through our online booking system or by phone with our team.

  • What is your cancellation policy?

    Deposits and balances are non refundable . Please refer to your booking confirmation for full details or contact us if your plans change — we’ll do our best to assist.

  • Do you offer travel insurance?

    We don’t provide travel insurance directly, but we strongly recommend guests arrange their own cover to protect against unforeseen circumstances.

  • What happens if my plans change?

    If your plans change, please contact us as soon as possible. Depending on your booking terms and notice period, we’ll help you amend your stay or explore alternative options.

  • Can I book a winter or off-season break?

    Yes, we welcome guests year-round! Golden Bay Holiday Village is perfect for winter breaks in Westward Ho!, offering peaceful beaches, dramatic coastal walks, and cosy local pubs — ideal for a quiet seaside escape.

  • What’s the best time of year to visit Westward Ho!?

    Westward Ho! and North Devon are beautiful in every season — enjoy summer beach days, spring wildflowers, and autumn sunsets. Winter brings crisp coastal walks and a slower pace, perfect for couples and nature lovers.

  • Are there things to do nearby if it rains?

    Absolutely! You’ll find plenty of indoor attractions in North Devon, including The Big Sheep, The Milky Way Adventure Park, local museums, cafés, and shops in Bideford and Appledore — all just a short drive away from Golden Bay Holiday Village.

  • Do you offer romantic breaks for couples?

    Yes, we have cosy seafront chalets and apartments that are perfect for romantic getaways in Westward Ho!. Enjoy sea-view sunsets, peaceful coastal walks, and local dining — an ideal escape for two on the North Devon coast.